Service Manager·, Technisoft's flagship product, is a Sage Endorsed Solution that has been the recipient of multiple "Sage Accpac Product of the Year" awards.

Technisoft is a Sage Endorsed Development Partner providing Service and Maintenance software solutions for more than 22 years.

Service Manager·links the different aspects of the Service process including:

• Quotations, Jobs, Projects, Invoices, Credits, Templates
• Job Planner, Labor Scheduling and Dispatch
• Response Tracking, Escalation Management
• Labor / Time Billing (Time Entry)·
• Scheduled, Conditional and Interval Based Preventative Maintenance, including Tasks & Activities, Budgeting, Loadings for Labor & Parts Requirements calculated in advance
• Service Level Agreements / Contracts
• Warranty, Manufacturer/Vendor & Customer Returns (RAs)
• Serialized Tracking of Equipment
• Symptom, Fault, Solution Knowledge Base
• Metering (including conditional maintenance)
• Site·and Equipment History
• Rentals
• Requisitions and Purchase Orders
• Subcontracting
• Work In Progress, Profit Analysis, Budgeting (4 levels), Job Summaries·
• Financial Distribution Statistics by Site, Employee,·Model, Industry, and more Notations, Instructions, including File Attachments and Follow-ups
• Fully securitized Employee and Customer Web Portals
• PDA/Notebook Mobile Field Solutions (online/offline)
• Integration to Sage Accpac ERP·GL/AR/IC/AP*/PO/SN/LT/CRM (* TBA)
• Service Centers / Branches /·Departments / Divisions, and more...
• Optional Web-Based addon:-

Employee Portal(best view·with 10" screen using iPAQ or Android tablet)