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A Sage ACCPAC ERP/CRM Premier Partner
Service Manager Print E-mail

Service Manager ®, a Sage Endorsed Solution for Service and Maintenance Industries

 Service Manager , Technisoft's flagship product, is a Sage Endorsed Solution that has been the recipient of multiple "Sage Accpac Product of the Year" awards. Technisoft is a Sage Endorsed Development Partner providing Service and Maintenance software solutions for more than 22 years.

Service Manager links the different aspects of the Service process including:

  • Service ManagerQuotations, Jobs, Projects, Invoices, Credits, Templates
  • Job Planner, Labor Scheduling and Dispatch
  • Response Tracking, Escalation Management
  • Labor / Time Billing (Time Entry) 
  • Scheduled, Conditional and Interval Based Preventative Maintenance, including Tasks & Activities, Budgeting, Loadings for Labor & Parts Requirements calculated in advance
  • Service Level Agreements / Contracts
  • Warranty, Manufacturer/Vendor & Customer Returns (RAs)
  • Serialized Tracking of Equipment
  • Symptom, Fault, Solution Knowledge Base
  • Metering (including conditional maintenance)
  • Site and Equipment History
  • Rentals
  • Requisitions and Purchase Orders
  • Subcontracting
  • Work In Progress, Profit Analysis, Budgeting (4 levels), Job Summaries 
  • Financial Distribution Statistics by Site, Employee, Model, Industry, and more
  • Notations, Instructions, including File Attachments and Follow-ups
  • Fully securitized Employee and Customer Web Portals
  • PDA/Notebook Mobile Field Solutions (online/offline)
  • Integration to Sage Accpac ERP GL/AR/IC/AP*/PO/SN/LT/CRM (* TBA)
  • Service Centers / Branches / Departments / Divisions, and more.

 

If you are new to service and maintenance software applications, are currently using a manual processing system or have outgrown your current software, please contact us at +65.6334.0388 or email us for more information.

 
Sage ACCPAC ERP Project and Job Costing Print E-mail

The Project and Job Costing module provides an effective solution for project managers in construction, job service, and other professional industries who require a time-and-material system. It delivers the tools necessary to manage the simplest to most complex contract or job. It makes the estimating, tracking, costing, and billing of projects easy and manageable-simplifying cost control and planning. With the powerful features of Project and Job Costing you can identify potential issues and determine success factors for any project. The automated billing features in this job cost accounting software streamline customer invoicing, reducing the time spent managing this process.

(Video on Demand - What's New in V5.5 Project and Job Costing, 11 mins)

Click here for course/seminar schedule.

Read more...
 
Audit Logger for Sage ACCPAC ERP Print E-mail

ACCPAC ForensicsAudit Logger provides auditing features for changes to any Sage Accpac ERP transaction and master database.

  • Auditing can be configured on all transactions and master database individually.
  • Records audit details adds, changes and deletions to master and transaction records.
  • Audit data can be printed or exported to EXCEL in full, or with changed values only to minimise report size and focus on relevant details.
  • Records important information from the client PC such as IP Address and Authenticated Windows User (requires Windows 98 or above, otherwise blank).

Read more...
 
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Upcoming Events


Events Calendar 2010

03.Aug.2010 14:30 - 17:00
Sage Accpac ERP Seminar


04.Aug.2010 09:00 - 05.Aug.2010 18:00
Project Job Costing Mgt Course


11.Aug.2010 14:00 - 18:00
Accpac ERP OTJ Financial tutorial


17.Aug.2010 09:00 - 18.Aug.2010 18:00
Sage Accpac ERP Financial Mgt Course


26.Aug.2010 14:30 - 17:00
Technisoft Service Manager Seminar


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